HR, Jobs and the Fashion Industry: Drapers

"The post-pandemic proliferation of remote working means fashion brands may choose to expand the scope of their resourcing strategy, employing additional people outside of the UK, similar to the approach adopted by many UK banks who outsourced their call centre operations. "There are obvious advantages to this in terms of lower labour and overhead costs. That said, this goes against the tide of major organisations such as BT, Santander and Lloyds, who reversed their decisions to outsource operations. "Fashion has its own context and, for more ethically savvy customers, the outsourcing of operations may lead to accusations of a lack of Corporate Social Responsibility given the allegations of stress-related problems and poor working conditions in some offshore operations. "Ultimately for fashion it will boil down to ‘commercial versus conscience’ considerations, and fashion brands will walk a tight-rope to balance these."