Are you already seeing customers struggle with affordability?
Some points you may wish to consider in answers:
How does affordability affect your clients? Please tell us about cases that have stood out, and what you did/do to help them.
Are there any unconventional ways that you discovered to help those who are most vulnerable to affordability problems? What can lenders and the government do to get more people on/moving up the housing ladder?
We'd also like to know your thoughts on how the cost of living crisis is affecting the future of the mortgage industry. Is this situation something that's here to stay, and if not, when will things get easier on borrowers? How has this affected first time borrowers and those still trying to get their first home?